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Agency Directory

Department of Homeland Security

The Department of Homeland Security (DHS) has a vital mission: to secure the nation from the many threats we face. This requires the dedication of more than 240,000 employees in jobs that range from aviation and border security to emergency response, from cybersecurity analyst to chemical facility inspector. Our duties are wide-ranging, and our goal is clear - keeping America safe.

Every year, DHS hires thousands of people in a vast array of different occupations. Many of these jobs are similar to those found in the Armed Forces.  The skills and experience you have acquired throughout your military service is highly valued and sought after.

IMPORTANT! Please ensure to submit any questions or inquiries directly to the DHS Component(s) points of contacts listed below based on your career interests.

Law Enforcement Careers:

The United States Secret Service (USSS) safeguards the nation's financial infrastructure and payment systems to preserve the integrity of the economy, and protects national leaders, visiting heads of state and government, designated sites, and National Special Security Events.

Mission Critical Occupations
Criminal Investigator (Special Agent) (1811); Uniformed Division Police Officer (0083).

Contact Name: Elmer Pagaragan
Contact Name: Brandon Cleveland
Email: employ.veterans@usss.dhs.gov
Phone: 1-888-813-8777

The United States Customs and Border Protection (CBP) is one of the Department of Homeland Security’s largest and most complex components, with a priority mission of keeping terrorists and their weapons out of the U.S. It also has a responsibility for securing and facilitating trade and travel while enforcing hundreds of U.S. regulations, including immigration and drug laws.

Mission Critical Occupations
Marine Interdiction Agent (1801); Air Interdiction Agent (1881/2181); Customs and Border Protection Officer (1895); Border Patrol Agent (1896); Agriculture Specialist (0401); Auditing (0511); Paralegal Specialist (0950); Import Specialist (1889) and Customs Entry & Liquidating (1894)

Contact Name: Jeffery R. Jack
Email: Jeffrey.R.Jack@cbp.dhs.gov
Phone: 202-281-8268

The United States Immigration and Customs Enforcement (ICE) promotes homeland security and public safety through the criminal and civil enforcement of federal laws governing border control, customs, trade, and immigration.

Mission Critical Occupations
Intelligence Analyst (0132); Deportation Officer (1801); Criminal Investigator (Special Agent) (1811); and General Attorney (0905)

Contact Name: Donald Lupton
Email: preference.iceveterans@dhs.gov
Phone: 571-512-0083

The Cybersecurity and Infrastructure Security Agency (CISA) leads the national effort to defend critical infrastructure against the threats of today, while working with partners across all levels of government and in the private sector to secure against the evolving risks of tomorrow.

Mission Critical Occupations
General Inspection & Investigation (1801) and Information Technology Specialist (2210)

Contact Name: David E. Thompson
Email: CISACareers@hq.dhs.gov
Phone: 703-235-2100

The Federal Law Enforcement Training Center (FLETC) provides career-long training to law enforcement professionals to help them fulfill their responsibilities safely and proficiently.

Mission Critical Occupations
Law Enforcement Instructor (1801)

Contact Name: FLETC Help Desk
Email: vetinfo@fletc.dhs.gov
Phone: 912-267-2289

Prevention and Response Careers:

The United States Coast Guard (USCG) is one of the five armed forces of the United States and the only military organization within the Department of Homeland Security. The Coast Guard protects the maritime economy and the environment, defends our maritime borders, and saves those in peril.

Mission Critical Occupations
Security Specialist (Port) (0080) and Contracting Specialist (1102)

Contact Name: Shelly Campbell
Email: veterans@uscg.mil
Phone: 1-855-VET-JOBS / 1-855-838-5627

The Federal Emergency Management (FEMA) supports our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Mission Critical Occupations
Emergency Management Specialist (0089)

Contact Name: Christopher Pugh
Email:  fema-veterans@fema.dhs.gov
Phone: 202-646-3199

Travel Security and Immigration Careers:

United States Citizenship and Immigration Services (USCIS) administers the nation’s lawful immigration system, safeguarding its integrity and promise by efficiently and fairly adjudicating requests for immigration benefits while protecting Americans, securing the homeland, and honoring our values.

Mission Critical Occupations
Immigration Services Officer, Adjudication Officer, Immigration Officer, Refugee Officer (1801) and Hearing and Appeals (0930)

Contact Name: Diep (Dee) Nguyen
Email: Veteransemploymentprograms@uscis.dhs.gov
Phone: 202-233-2226

The Transportation Security Administration (TSA) protects the nation's transportation systems to ensure freedom of movement for people and commerce.

Mission Critical Occupations
Transportation Security Officer (1802); and Federal Air Marshal (1801)

Contact Name: TSA Help Desk or Mark E. Escherich
Email: tsavets@tsa.dhs.gov
Phone: 1-877-872-7990

Mission Support Careers:

Mission Support Offices carry out critical duties that support the essential functions of DHS. The following offices are considered Mission Support:

The Management Directorate is responsible for budget, appropriations, expenditure of funds, accounting and finance; procurement; human resources and personnel; information technology systems; facilities, property, equipment, and other material resources; providing biometric identification services; and identification and tracking of performance measurements relating to the responsibilities of the Department.

The Science and Technology Directorate (S&T) is the primary research and development arm of the Department. It provides federal, state and local officials with the technology and capabilities to protect the homeland.

The Office of Intelligence and Analysis (I&A) equips the Homeland Security Enterprise with the timely intelligence and information it needs to keep the homeland safe, secure, and resilient.

The mission of the Countering Weapons of Mass Destruction (CWMD) Office is to counter attempts by terrorists or other threat actors to carry out an attack against the United States or its interests using a weapon of mass destruction.

The Office of Operations Coordination (OOC) provides information daily to the Secretary of Homeland Security, senior leaders, and the homeland security enterprise to enable decision-making; oversees the National Operations Center; and leads the Department’s Continuity of Operations and Government Programs to enable continuation of primary mission essential functions in the event of a degraded or crisis operating environment.

Information on employment within the above offices can be obtained by contacting:

Contact Name: Zakia Sullivan
Email: dhsveterans@hq.dhs.gov
Phone: 202-360-1917

For general inquiries, information and assistance with the federal hiring process, translating your military skills and the federal resume contact:

Contact Name: Paul Plasencia
Email: vets@hq.dhs.gov
Phone: 202-357-8620

For more information about challenging and rewarding careers, please visit the DHS website https://www.dhs.gov/homeland-security-careers.