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The Skills We Need. The Dedication We Want.
Feds Hire Vets - News
Feds Hire Vets - News

JOB ALERT!!! The U.S. Department of Commerce (DOC), Office of Chief Financial Officer and Assistant Secretary for Administration, Office of Financial Management, Travel Management Division is seeking to fill a Program Management Specialist position, ZA-301-2/3 (GS-7-9/11-12 equivalent), Full Performance Level is at the ZA-3 (GS-11/12). The position is located in Washington, DC and is accessible by the Federal Triangle Metro Stop.  Relocation support is not authorized. The Department is ONLY accepting resumes from qualified veterans that are eligible under the Veterans Recruitment Appointment (VRA), Schedule A, or the 30% or more disabled veterans non-competitive hiring authorities. For more information on veteran hiring authorities, please visit:  


The U.S. Department of Commerce promotes job creation and economic growth by ensuring fair and secure trade, providing the data necessary to support commerce, and fostering innovation by setting standards and conducting foundational research and development. Through its 12 bureaus and nearly 47,000 employees located in all 50 states and more than 86 countries, the Department of Commerce works to provide U.S.-based companies and entrepreneurs invaluable tools through programs such as the decennial Census, the National Weather Service, NOAA fisheries and the Foreign Commercial Service. Among many other functions, the Department oversees ocean and coastal navigation, helps negotiate bilateral free and fair trade and enforces laws that ensure a level playing field for American businesses.

Position Description

The incumbent will develop and recommend courses of actions based on travel related analysis, metrics and research for Travel processes and policy compliance in accordance with the Federal Travel Regulation (FTR), Employee Relocation Service Program, Smart Pay Program, and Electronic Travel Program.  Provides advice, guidance, instructions, and training on all aspects of travel, develop training materials, deliver presentations and project status.  The incumbent will also provide administrative support, provide trend analysis and metrics and prepare data calls and executive quality briefs for higher management offices and officials. The incumbent will develop and monitor customer service standards. Provide timely, reliable and accurate service and support for both internal and external customers. Provide excellent customer centric service to both internal and external customers.  Anticipate management problems and devises solutions in the form of operational policies to ensure that the technical programs are carried out with maximum efficiency and adhere to established laws and regulations.


Applicants must have one year of specialized experience with most or all of the following:

Incumbent must be competent in the following areas:
  •  analytical skills;
  •  metrics development, analysis and briefs;
  •  correspondence and policy development and review skills; 
  •  excellent customer service support;
  •  Travel knowledge for the travel process manual or electronic; and
  •  Process/project expertise that aligns to team leadership.

Combination of experience and education that meets the minimum qualification requirements. Education may be substituted for experience. If you wish to substitute education for specialized experience, you must submit a copy of your college transcript (official or unofficial) from an accredited education institution for verification.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You will be required to provide proof of U.S. citizenship if selected for this position.

To Apply

Email your resume, cover letter, professional references, and proof of non-competitive eligibility to Millicent Dent at and Cecelia M. Kizer, Director Travel Management Division, at and copy by COB Thursday, February 22, 2018.

Note: Your cover letter should clearly indicate the position for which you wish to be considered. Please ensure the content of your resume adequately addresses the qualification requirements of the position as listed in the solicitation announcement. 

Selection will be made without discrimination for non-merit reasons such as race, color, religion, sex, national origin, age, handicapping condition, marital status, sexual orientation, or political affiliation.

  • U.S. Office of Personnel Management
  • Department of Defense
  • Department of Labor
  • Department of Veterans Affairs
  • Department of Homeland Security
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